Supplier Performance Review

When you need it

Use this review when a supplier or subcontractor's delivery, quality, documentation, and response performance needs a documented assessment, particularly before improvement discussions, future procurement decisions, or escalation of recurring package problems.

What it helps you decide

It grounds procurement recommendations in comparable evidence and supplier explanations, helping the project distinguish isolated events from recurring performance patterns and agree practical improvements without treating an assessment as a unilateral contract change.

How to complete it

1. Define Supplier package and review basis using the actual order, period, and agreed measures, then assess Delivery and quality performance with consistent units and denominators.
2. Document Significant events and impacts, distinguishing observed effects from disputed causation, and record Review discussion and supplier comments with supporting evidence or factual corrections.
3. Agree Improvement actions and follow-up, then record Procurement recommendation and decision through the authorized role, leaving unverified results open until the relevant evidence is available.

Who prepares and reviews it

The procurement or package manager typically prepares the review with quality, engineering, logistics, and commercial contributors. The supplier responds to findings, while the authorized procurement authority makes future-use or escalation decisions under the actual governance process.