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Request controlled correction/root-cause/action evidence after an authorised finding without selecting or approving the action.
How to use this templateThis Word template contains prepared headings, tables, project fields and completion notes. Add your information, review the completed document and remove the notes before issue.
The form prepares a separate brief; it does not fill the Word or Excel file.
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Learning
Raise a corrective action request when an authorized finding requires more than immediate correction and the responsible organization must address its underlying cause. Use it after the problem and initiating record are sufficiently defined.
It creates a controlled request for a reasoned response and effectiveness evidence. Management can assess whether the proposed action addresses recurrence rather than simply repairing the item that exposed the weakness.
The quality or assurance lead normally prepares the request with the finding owner. The responsible process owner develops the response; specialist reviewers and the authorized closure role assess its suitability and demonstrated effectiveness.
Do not label retraining an effective corrective action without a supported cause and a way to verify that the original failure mechanism changed.
Illustrative example: repeated survey discrepancies appear in several foundation records. A CAR references the confirmed findings and requests investigation of the checking process. The process owner proposes changes, and later independent checks provide evidence for deciding whether those changes reduced recurrence.
Confirm the adopted edition, local amendments, National Annex where relevant, and contract requirements.
Prepare project brief