Corrective and Preventive Action Plan (CAPA)

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Structure validated causes, actions, owners, dates, evidence and effectiveness checks for approval.

This Word template contains prepared headings, tables, project fields and completion notes. Add your information, review the completed document and remove the notes before issue.

Prepare project brief

The form prepares a separate brief; it does not fill the Word or Excel file.

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Corrective and Preventive Action Plan (CAPA) · Document preview — Selected page preview · DOCX

Learning

How to use this template

When you need it

Develop a corrective and preventive action plan when related findings or recurring failures require coordinated actions across processes or packages. Use it after reviewing causes, while distinguishing immediate correction from broader changes intended to prevent recurrence.

What it helps you decide

It connects causes, actions and effectiveness tests in one reviewable plan. Managers can allocate resources and judge whether proposed systemic improvements address the evidence rather than creating disconnected tasks.

How to complete it

Define CAPA scope and linked findings, review the causal evidence, and separate containment or correction from actions that address causes and wider preventive opportunities.
Record each action's type, validated cause link, owner and due date, identifying implementation evidence and the effectiveness test appropriate to the actual failure.
Review resource and schedule dependencies, obtain the required authorization, and assess effectiveness after implementation before recommending closure or revising insufficient actions through the established route.

Who prepares and reviews it

The quality manager coordinates process owners, discipline specialists and relevant operational representatives. Those owners propose actions and resources; the designated authority approves the plan and closure under the project's governance arrangements.

A mistake to avoid

Avoid treating action completion as proof of effectiveness; issuing a new procedure does not demonstrate that field behavior or recurring results changed.

Illustrative example

Illustrative example: several packages contain outdated inspection forms. The CAPA plan links confirmed causes to document distribution changes and checks on workfront copies. After implementation, sampled records provide evidence for deciding whether the control works across packages or needs further revision.

Explore the wider topic

Document contents

Document control
CAPA scope and linked findings
Reviewed root cause analysis
Correction and containment
Corrective actions
Preventive systemic actions
Resources, owners and schedule
Effectiveness criteria and evidence
Authorized approval and closure
Project records
Preparation, review and approval

Required inputs

Project name, location, scope and responsible organization
Project jurisdiction and confirmed regulatory applicability
Contract document hierarchy and conflict resolution route
Source titles, exact revisions and relevant sections
Nonconformance evidence
Root cause data
Corrective action data
Action data

Practical tools.
Professional judgment.

Confirm the adopted edition, local amendments, National Annex where relevant, and contract requirements.